WEDISON / BALI

Warranty & service

Find initial information and contact the Bali team for inspection or a claim.

Battery warranty

Wedison’s official FAQ states a 3-year battery warranty. Coverage, exclusions, documents and service requirements follow your warranty book and purchase terms. BAAS has separate conditions.

Read the official FAQ

Request an inspection

Have your model, purchase date, proof of purchase and a description of the issue ready. Contact the Bali team for inspection guidance. Do not submit identity documents or bank details through website forms.

Contact Bali support